Privacy Policy

Information We Collect

We collect information that you provide directly to us, such as when you:

• Fill out contact forms or sign up for our newsletter
• Participate in our lottery games and promotions
• Contact our customer support team
• Provide feedback or reviews

Personal Information

This may include your name, email address, phone number, and any other information you choose to provide. We only collect what we need to provide you with the best possible service.

Usage Information

We automatically collect certain information about your device and how you interact with our website, including:

• IP address and browser type
• Pages you visit and time spent on our site
• Device information and operating system
• Referral source and search terms

How We Use Your Information

We use the information we collect to:

• Provide and improve our lottery services
• Process your transactions and manage your account
• Send you important updates and notifications
• Respond to your questions and provide customer support
• Analyze website usage and improve user experience
• Comply with legal obligations and prevent fraud

We're not in the business of selling your information to third parties. Your privacy is important to us, and we treat your data with the same care we'd expect for our own.

Information Sharing

We may share your information in the following circumstances:

• Service Providers: With trusted partners who help us operate our website and provide services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or acquisition
• With Your Consent: When you explicitly agree to share your information

We never sell, rent, or trade your personal information to third parties for marketing purposes. That's not how we do business.

Data Security

We take the security of your information seriously. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. These help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect some website features.

Your Rights

You have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Ask us to correct inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain types of processing

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please don't hesitate to get in touch:

• Email: privacy@retrolotto.com.au
• Phone: 1300 123 456
• Address: Retro Lotto House, 123 Vintage Street, Melbourne VIC 3000

We're here to help and will respond to your inquiries as quickly as possible. Your privacy matters to us, and we're committed to being transparent about how we handle your information.